Returns & Exchanges
We want you to love your skin and your routine, which is why we offer a 60-day money-back guarantee on all Mad Hippie products. If you are not completely satisfied with your purchase, we are happy to assist you with a return or exchange.
Initiate Your Request
Visit our online returns portal and enter your order number and shipping zip code to begin the process.
Print Your Label
Select the items you wish to return or exchange and print the prepaid USPS shipping label provided by our system.
Pack and Ship
Securely package your items in their original packaging and drop the parcel off at any authorized USPS location.
Receive Your Refund
Once our team receives and inspects your return, we will issue a full refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing